Wales Co-operative Centre

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Positive results for the Social Enterprise Support Project

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December saw the production of the latest Social Enterprise Support Project evaluation reports, the fourth for the Convergence project and first for the Competitiveness project. The reports detail how the projects were planned and set up; they detail the major stakeholders; the funders; they critique the management and delivery processes, the administration protocols and targets; and, of course, they describe the actual delivery.

A large portion of the reports cover the findings of a longitudinal survey conducted with clients – some are new clients, some are clients who have been interviewed, by the evaluators, a number of times throughout the projects. Much of this survey’s results show the progress clients are making as a result of the on going work of the Social Enterprise Support Projects. The report highlights evidence of progression against eleven organisational areas including: an ability to respond to new opportunities, an ability to market ourselves, an ability to competitively tender, an ability to generate profit, an ability to generate income, quality of service/ product, confidence, willingness to embrace risk, leadership and management skills, networking skills and finally overall business acumen.

Here are some quotes from the reports:

Firstly from clients:

Talking about the support the project has given –

  • “This has been absolutely fantastic. Manna from heaven for us”
  • “This support continues to give us the confidence to seek to grow the enterprise in appropriate ways.”
  • “We’re incredibly grateful for the help we’ve had. Sitting and thinking about it now, it’s been a huge help to us as a social enterprise and as a team”
  • “Could not have gone through the process without the help from the DO – she made it all happen”
  • “It was great having an individual to contact who had the expertise and who we could go to if we had questions to ask, knowing they would be answered well.”

In relation to the Bespoke training –

  • “I don’t know if everyone uses it but they should- it’s excellent.”
  • “They’ve been awesome”
  • “The help has been excellent, really useful.”

And from the Evaluators themselves:

  • “….interventions made to date have been of real quality and have made a difference to the clients engaged.”
  • “Satisfaction levels with Development Officers support is very high – extremely or very satisfied at 87%,
  • “92% satisfaction rates for training”
  • “All respondents who had received subsequent support from their DO were either extremely or very satisfied with the support received”
  • “Over two thirds (68%) of respondents were extremely or very satisfied with the type of support they had received”

Written by Social Enterprise Support Project Managers – Nicola Mehegan and Paul Ashman.

Wales Co-operative Centre

The Wales Co-operative Centre was set up thirty years ago and ever since has been helping businesses grow, people to find work and communities to tackle the issues that matter to them. Its advisors work co-operatively across Wales, providing expert, flexible and reliable support to develop sustainable businesses and strong, inclusive communities.


Written by Ieuan Nash

February 25, 2014 at 3:37 pm

Want to find out about social enterprise?

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Wales Co-operative Centre are running a session entitled ‘Introduction to Social Enterprise masterclass’ at Glasdir, Llanrwst on Tuesday 21st February.

This masterclass will clarify what a social enterprise is and examine real life case studies.

Participants will have the opportunity to meet a role model who has successfully set up a social enterprise
and time will be allowed for questions to be addressed such as, “What are the benefits and challenges of
setting up a successful social enterprise?” The role model, together with a Wales Co-operative Centre
member of staff, will be on hand to examine ideas for the creation of new social enterprises.

Who should attend?

  • Key decision-makers and policy advisors
  • Community development workers
  • Community activists
  • Community First co-ordinators and support staff
  • Community regeneration specialists
  • Economic development specialists
  • Grant givers and funding bodies
  • Anyone interested in setting up community share schemes

If you have any clients/contacts that you feel would like to attend, they need to complete the survey monkey booking form

Closing date for bookings is 12pm 7 February

For more information please visit our website.

Find out more about social enterprises and co-operatives, and the help that the Wales Co-operative Centre offers to them.

Written by C Kenzie

January 20, 2012 at 10:15 am

90 year old Greta says ‘go for it’

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Greta is 90 years old and has been going to IT training sessions as part of the Digital Heritage in the Community initiative in West Wales.

She believes that computers are a big part of daily life now and being online is very important. “You are connected with the whole world” she states. Her computer use before the course had been restricted to using a computer “as a typewriter”.

Greta says if you’re thinking of learning to use a computer then “…go for it. You can always go on a course”.

(and if you know someone who wants to learn you can always get in touch with Communities 2.0 if they are in the Convergence area of Wales on 0845 474 8282 or see

Communities 2.0 have produced a series of ‘How to’ guides e.g. see Start blogging for a guide to setting up your first blog.
For more information and support with getting online and using new technologies, visit

Written by C Kenzie

July 12, 2011 at 8:20 am

South Merthyr Digital Inclusion Project

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The South Merthyr Digital Inclusion project is now up and running and will cover the whole of the south of the borough.

Two members of staff have been employed who will offer a variety of Digital Inclusion training through drop in, with community groups and through structured classes.

Training will be delivered in a variety of venues including Megabytes Aberfan, the Willows Centre Troedyrhiw, Treharris Library, Ty Pontrhun Pentrebach & Bedlinog Resource centre.

Author: Stephanie Davies, Click. Connect. Discover field officer

If you are interested in finding out more contact Rhodri or Laura 01443 692600. Email or

For more information and support with digital inclusion and getting online, visit

Written by C Kenzie

April 7, 2011 at 9:14 am

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Website of the week – BBC Connect

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The BBC has announced the launch of BBC First Click campaign to help people get online.

BBC Connect is the website that will show you how to get involved, how to get other people involved and how to organise a ‘First Click’ session at your premises.

It provides information on the basics of using the internet and provides a phone number that you can call to discover where your nearest training session is being held.

The Communities 2.0 project run by the Wales Co-operative Centre in the guise of the Click.Connect.Discover campaign is a partner to BBC First Click in Wales.

Click.Connect.Discover can help you make more use of digital technologies. For more information , visit

Written by C Kenzie

October 19, 2010 at 9:07 am

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